"You're In Charge" with Glenn Pasch
"You're In Charge" with Glenn Pasch

Episode 120 · 8 months ago

3 Words About 2021 & 3 More for 2022 with Glenn Pasch

ABOUT THIS EPISODE

As we end 2021 & enter 2022 a few words that stood out for me. 

For 2021-Control-Blame and Time. I share my thoughts and share 3 more words for 2022. 

Download Morning 5 Planner here: https://themorning5.com/ebook

Thank you for all the support and I wish you a very happy new year.

Connect with Glenn Pasch:

Linkedin: https://www.linkedin.com/in/glennpasch/

For Free Management Tools http://glennpasch.com/

Company website: https://pcgdigital.com/

Support for this episode comes from PCG digital. It is anywhere from difficult to impossible to manage every aspect of the changing digital landscape. Rather than trying to do it yourself, why not leave it to an award winning team of Digital Marketing Specialists who have mastered at all connect to your message with more potential customers with PCG digital. Go to PCG digitalcom for more information. As I take a moment to do a short review of this year and as we all head into the next one, I just wanted to take a few moments to thank all of you who have listened or watch the show, from those of you who embraced even a little part of one episode to the power users who continue to return weekly to help grow the audience. I do appreciate your attention for...

...all of your kind messages, the likes, sharing and commenting on the episodes. It means the world. This show started as an idea to help others who find themselves leading but without training and support, and bring them tips and tactical strategies from myself and my guests to help them build skills. And with your continued support, the show is growing and it's impacting individuals and businesses around the world. That's pretty cool. Who Knew I'm pretty big in Ireland. So my commitment is to continue to find fantastic people to share their views and strategies, to provide my own strategy episodes, as many of you have requested, and to create something you, the audience, finds valuable each week and inspires you to share it with your circle of friends. So what about two thousand and twenty one? It was a very interesting year for myself as well. A lot of ups and downs, a lot of getting back out on...

...the road, seeing clients, seeing some friends, attending conferences. Had some great wins, also had some tough struggles. So what about you? What stood out for you in two thousand and twenty one? Well, I want to share three words that I kept hearing in two thousand and twenty one and then share what I'm focusing on in two thousand and twenty two. Three words that struck me in two thousand and twenty one were control, blame and time. So control. For many, it may have felt, or you may have had a sense of feeling, that you are out of control. You know, there were discussions about control regarding mass vaccines traveling rules all around them. We had businesses in schools opening and closing and opening and closing. We also had discussions about controlling your work environment. For many still working remotely and trying to balance both worlds, or if you had to go back into your...

...workplace but then the kids were in and out of school, how do you control that? For business leaders, fighting control, to control our business, we couldn't control supply chain or inventory issues, or for other businesses that control over staffing. There seemed to be a lack of candidates to fill up jobs. The great resignation is what everyone was calling it, but really, in many cases it just could be more of a great realcation of the workforce. For many of these individuals, they felt like they were taking back control of their lives, choosing not to work in a job that didn't pay well or hours were too long. Many were presented with different work options and they took them. So, if this affected your business, have you asked yourself, what do I have to do differently now and in the future into order to attract this talent and retain talent? You may have to change a few things.

Also, Control Ling customers. The battle between the way we always did it to what customers expect. Now has changed and, as my guest Liman Savvy said, customer experience is now a deciding factor and an advantage. So my question to you is, are you putting customer service and Customer Experience Back in the forefront? The next word was blame. Blame, pointing fingers at others, pointing fingers at problems, not focusing on our efforts. If we're not focusing on what we can control and we get wrapped up into what we can't control, then blame happens. Lack of empathy creates blame. Frustration causes blame. Easier to blame than to understand and change habits, especially our own. Also, blaming has become a game for better avoid your sport. On...

...social media, it's really fun to watch others that we didn't like and blame them for situation. Or let's film people struggling versus helping them. Got To get those likes, got to make sure it goes viral. Funny thing is each of us may have done similar things in a different circumstance. And what if someone filmed us and shared that video across social media? Would that be fun? Seems a lot of folks enjoyed this type of content found comfort in the game of blame. It was a distraction because it was someone we didn't know and we felt they were on the other side of an important issue, so it was okay to point fingers, to blame and maybe laugh. Well, blaming doesn't solve anything, which leads to the last word. Time.

Time. What did we do with our time this year? Was it productive? Did we focus on what we could control to improve? Did we hold ourselves accountable, or did we kick the can down the road, waiting to act when something gets fixed or when something is over, or thinking we have all the time in the world? DID WE LOSE TRACK OF TIME? Because work and life blended on both sides of the table, for employers and employees. The thing is we can always find something to do in terms of work, especially if we're inside. But is that really a good thing? Then all that time that many people spent using streaming and social media, you know, to relax or distract themselves, which is fine, but then seeing videos or hearing people complain about their situation or what they don't have, that never...

...made sense. You're not using your time wisely. But through all of this, let's take a moment to look at all the good things we have accomplished. For those individuals that made decisions regarding a new job to have a better lifestyle, many of them seem much happier. Business leaders loosen control of some of our steadfast processes and we thought of other solutions which led to more employee growth, more training more success. As one of my guests, demetrious nailer, set investing in your people is your best are a why I couldn't agree. More business is focused on streamlining to improve customer service. Business is realized there are many unnecessary expenses in our PNL. We got bloated, so we saved money. We found new solutions to problems that are better for us long term. Many of US learn new skills. We found time to ask others...

...for advice versus just putting our head down and working the same whole way. We also looked in the mirror and took responsibility for ourselves. Many of us did that and, as Brian Fanzo said, your shortcoming could be a superpower if you paid attention to it. So, if we do take a moment to look, we all accomplished a good deal in two thousand and twenty one, and we should be proud. So for two thousand and twenty two. These are three words that I'll be focusing on. Consistency, consistency to your plan or process, whatever your plan is. A good friend, Patrick Abad said a commitment to a mediocre plan is way better than casual execution of a great plan, and don't give up because results are not fast enough. Compound interest or momentum is something you should not underestimate. For Myself, I definitely...

...question and I become impatient at times with sometimes thinking, is this show really helping anyone? And every time I do someone reaches out to thank me for the impact the show has had on them. So I keep going because I know the audience is out there. I believe in this podcast and I believe it is helping people and the audience will grow. I'm depending on you folks to help with that as well. I can be very consistent at times, but I still lose focus. But consistency is one of my big words for this year and if you have a morning ritual, follow it. It's really good. If you don't, I would reach out or follow Glen Lundy. He was a guest on the show. He is the creator of the morning five because, as he says, how you start your day matters. Next is learning, being open to admit you don't know. A great quote I heard the other day from a dealer principal, Kevin Deuttsch. If you know,...

...then you know. If you think you know, then you don't know and you need to go learn. So you know and, I would add, be open to ask questions. It's faster to ask for help and then learn than allowing your ego to stop you asking and letting you suffer. And please don't allow yourself to get into the internal blame game or ignoring issues, because it will just compound and be worse later on. Just take a moment and ask yourself, why is this happening? Patrick Ben David, author of your next five moves, says once you identified real issues, start asking why. Keep doing so until you reach a point where you can't ask why anymore, or when you're forced to repeat an explanation you've already discovered that is your deepest why and the real cause of your problem, and now you can begin...

...to fix it. The last word is presence. Presence, be present where your two feet are you'll achieve more more quickly, more consistently if you're present where you are. I do not believe in multitasking. It only means you do two things less well. So be present for your family, be present for your team, your clients, everyone. Nothing else matters in that moment. So just be present. So, to wrap up, focus on what you can control. Whatever your plan is, do it consistently. You'll never know what works or doesn't work if you're not consistent. Consistency removes variables. Then you can decide what needs to change. Be Open to learn, read, listen, watch, but guard what goes into your mind. There is a time for relaxation and fun, but putting mindless information into your head for too long creates mindlessness. And lastly, be present for yourself and others.

Next time you go for a walk, leave the phone, keep it in your pocket. Just head up and be present and't see the beauty all around. Next time you're in a conversation, focus on the speaker and listen. Stop trying to push your opinion and interrupt. Just be present. As one of my guests, Josh Little, said, wait a few seconds before answering. It will allow you to provide a much better response. So thank you for listening and all the support. We have a great lineup coming in the next few months in the rest of two thousand and twenty two, from sales to marketing to leadership. So don't forget to subscribe, rate the show and please share it out. Let's build this audience together. Give the gift of the podcast to someone else this year. Let's grow the impact we can have together. I know there's a lot of options for you to consume content, for the fact that you're here with me means the world and, as we...

...say at the end of every episode, you're in charge. But when you feel now, what now? What do I do? Well, we're here each week to help, provide thoughts, tips, strategies and hopefully, if you laughs, to help you build the skills you desire to be better, both personally and professionally. Thank you and look forward to seeing you on the next episode.

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