"You're In Charge" with Glenn Pasch
"You're In Charge" with Glenn Pasch

Episode 120 · 3 weeks ago

3 Words About 2021 & 3 More for 2022 with Glenn Pasch

ABOUT THIS EPISODE

As we end 2021 & enter 2022 a few words that stood out for me. 

For 2021-Control-Blame and Time. I share my thoughts and share 3 more words for 2022. 

Download Morning 5 Planner here: https://themorning5.com/ebook

Thank you for all the support and I wish you a very happy new year.

Connect with Glenn Pasch:

Linkedin: https://www.linkedin.com/in/glennpasch/

For Free Management Tools http://glennpasch.com/

Company website: https://pcgdigital.com/

Support for this episode comes from PCGdigital. It is anywhere from difficult to impossible to manage every aspect of thechanging digital landscape. Rather than trying to do it yourself, why not leaveit to an award winning team of Digital Marketing Specialists who have mastered at allconnect to your message with more potential customers with PCG digital. Go to PCGdigitalcom for more information. As I take a moment to do a short reviewof this year and as we all head into the next one, I justwanted to take a few moments to thank all of you who have listened orwatch the show, from those of you who embraced even a little part ofone episode to the power users who continue to return weekly to help grow theaudience. I do appreciate your attention for...

...all of your kind messages, thelikes, sharing and commenting on the episodes. It means the world. This showstarted as an idea to help others who find themselves leading but without trainingand support, and bring them tips and tactical strategies from myself and my gueststo help them build skills. And with your continued support, the show isgrowing and it's impacting individuals and businesses around the world. That's pretty cool.Who Knew I'm pretty big in Ireland. So my commitment is to continue tofind fantastic people to share their views and strategies, to provide my own strategyepisodes, as many of you have requested, and to create something you, theaudience, finds valuable each week and inspires you to share it with yourcircle of friends. So what about two thousand and twenty one? It wasa very interesting year for myself as well. A lot of ups and downs,a lot of getting back out on...

...the road, seeing clients, seeingsome friends, attending conferences. Had some great wins, also had some toughstruggles. So what about you? What stood out for you in two thousandand twenty one? Well, I want to share three words that I kepthearing in two thousand and twenty one and then share what I'm focusing on intwo thousand and twenty two. Three words that struck me in two thousand andtwenty one were control, blame and time. So control. For many, itmay have felt, or you may have had a sense of feeling,that you are out of control. You know, there were discussions about controlregarding mass vaccines traveling rules all around them. We had businesses in schools opening andclosing and opening and closing. We also had discussions about controlling your workenvironment. For many still working remotely and trying to balance both worlds, orif you had to go back into your...

...workplace but then the kids were inand out of school, how do you control that? For business leaders,fighting control, to control our business, we couldn't control supply chain or inventoryissues, or for other businesses that control over staffing. There seemed to bea lack of candidates to fill up jobs. The great resignation is what everyone wascalling it, but really, in many cases it just could be moreof a great realcation of the workforce. For many of these individuals, theyfelt like they were taking back control of their lives, choosing not to workin a job that didn't pay well or hours were too long. Many werepresented with different work options and they took them. So, if this affectedyour business, have you asked yourself, what do I have to do differentlynow and in the future into order to attract this talent and retain talent?You may have to change a few things.

Also, Control Ling customers. Thebattle between the way we always did it to what customers expect. Nowhas changed and, as my guest Liman Savvy said, customer experience is nowa deciding factor and an advantage. So my question to you is, areyou putting customer service and Customer Experience Back in the forefront? The next wordwas blame. Blame, pointing fingers at others, pointing fingers at problems,not focusing on our efforts. If we're not focusing on what we can controland we get wrapped up into what we can't control, then blame happens.Lack of empathy creates blame. Frustration causes blame. Easier to blame than tounderstand and change habits, especially our own. Also, blaming has become a gamefor better avoid your sport. On...

...social media, it's really fun towatch others that we didn't like and blame them for situation. Or let's filmpeople struggling versus helping them. Got To get those likes, got to makesure it goes viral. Funny thing is each of us may have done similarthings in a different circumstance. And what if someone filmed us and shared thatvideo across social media? Would that be fun? Seems a lot of folksenjoyed this type of content found comfort in the game of blame. It wasa distraction because it was someone we didn't know and we felt they were onthe other side of an important issue, so it was okay to point fingers, to blame and maybe laugh. Well, blaming doesn't solve anything, which leadsto the last word. Time.

Time. What did we do withour time this year? Was it productive? Did we focus on what we couldcontrol to improve? Did we hold ourselves accountable, or did we kickthe can down the road, waiting to act when something gets fixed or whensomething is over, or thinking we have all the time in the world?DID WE LOSE TRACK OF TIME? Because work and life blended on both sidesof the table, for employers and employees. The thing is we can always findsomething to do in terms of work, especially if we're inside. But isthat really a good thing? Then all that time that many people spentusing streaming and social media, you know, to relax or distract themselves, whichis fine, but then seeing videos or hearing people complain about their situationor what they don't have, that never...

...made sense. You're not using yourtime wisely. But through all of this, let's take a moment to look atall the good things we have accomplished. For those individuals that made decisions regardinga new job to have a better lifestyle, many of them seem muchhappier. Business leaders loosen control of some of our steadfast processes and we thoughtof other solutions which led to more employee growth, more training more success.As one of my guests, demetrious nailer, set investing in your people is yourbest are a why I couldn't agree. More business is focused on streamlining toimprove customer service. Business is realized there are many unnecessary expenses in ourPNL. We got bloated, so we saved money. We found new solutionsto problems that are better for us long term. Many of US learn newskills. We found time to ask others...

...for advice versus just putting our headdown and working the same whole way. We also looked in the mirror andtook responsibility for ourselves. Many of us did that and, as Brian Fanzosaid, your shortcoming could be a superpower if you paid attention to it.So, if we do take a moment to look, we all accomplished agood deal in two thousand and twenty one, and we should be proud. Sofor two thousand and twenty two. These are three words that I'll befocusing on. Consistency, consistency to your plan or process, whatever your planis. A good friend, Patrick Abad said a commitment to a mediocre planis way better than casual execution of a great plan, and don't give upbecause results are not fast enough. Compound interest or momentum is something you shouldnot underestimate. For Myself, I definitely...

...question and I become impatient at timeswith sometimes thinking, is this show really helping anyone? And every time Ido someone reaches out to thank me for the impact the show has had onthem. So I keep going because I know the audience is out there.I believe in this podcast and I believe it is helping people and the audiencewill grow. I'm depending on you folks to help with that as well.I can be very consistent at times, but I still lose focus. Butconsistency is one of my big words for this year and if you have amorning ritual, follow it. It's really good. If you don't, Iwould reach out or follow Glen Lundy. He was a guest on the show. He is the creator of the morning five because, as he says,how you start your day matters. Next is learning, being open to admityou don't know. A great quote I heard the other day from a dealerprincipal, Kevin Deuttsch. If you know,...

...then you know. If you thinkyou know, then you don't know and you need to go learn.So you know and, I would add, be open to ask questions. It'sfaster to ask for help and then learn than allowing your ego to stopyou asking and letting you suffer. And please don't allow yourself to get intothe internal blame game or ignoring issues, because it will just compound and beworse later on. Just take a moment and ask yourself, why is thishappening? Patrick Ben David, author of your next five moves, says onceyou identified real issues, start asking why. Keep doing so until you reach apoint where you can't ask why anymore, or when you're forced to repeat anexplanation you've already discovered that is your deepest why and the real cause ofyour problem, and now you can begin...

...to fix it. The last wordis presence. Presence, be present where your two feet are you'll achieve moremore quickly, more consistently if you're present where you are. I do notbelieve in multitasking. It only means you do two things less well. Sobe present for your family, be present for your team, your clients,everyone. Nothing else matters in that moment. So just be present. So,to wrap up, focus on what you can control. Whatever your planis, do it consistently. You'll never know what works or doesn't work ifyou're not consistent. Consistency removes variables. Then you can decide what needs tochange. Be Open to learn, read, listen, watch, but guard whatgoes into your mind. There is a time for relaxation and fun,but putting mindless information into your head for too long creates mindlessness. And lastly, be present for yourself and others.

Next time you go for a walk, leave the phone, keep it in your pocket. Just head up andbe present and't see the beauty all around. Next time you're in a conversation,focus on the speaker and listen. Stop trying to push your opinion andinterrupt. Just be present. As one of my guests, Josh Little,said, wait a few seconds before answering. It will allow you to provide amuch better response. So thank you for listening and all the support.We have a great lineup coming in the next few months in the rest oftwo thousand and twenty two, from sales to marketing to leadership. So don'tforget to subscribe, rate the show and please share it out. Let's buildthis audience together. Give the gift of the podcast to someone else this year. Let's grow the impact we can have together. I know there's a lotof options for you to consume content, for the fact that you're here withme means the world and, as we...

...say at the end of every episode, you're in charge. But when you feel now, what now? Whatdo I do? Well, we're here each week to help, provide thoughts, tips, strategies and hopefully, if you laughs, to help you buildthe skills you desire to be better, both personally and professionally. Thank youand look forward to seeing you on the next episode.

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